Broker Support Consultant

Discovery
Johannesburg, Gauteng
Full-time
Posted 3 hours ago
Full-time Customer Service & Call Centre
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Job Description

Key Purpose 

  • ​​Increase the sales of the product range through building relationships, superior client service and technical knowledge.

Areas of responsibility may include but not limited to:

  • Partner with Business Consultant to grow new business portfolio
  • Support advisers with Flexicare and Healthy Company uploads - managing data and upload process end to end
  • Empower and educate advisers on the new business process, online application, underwriting process
  • New business implementation : Planning and execution in partnership with BC
  • Support on on-site implementations and activations
  • Conduct member, employer and adviser training throughout the year
  • Relationship building at various levels within the intermediary business, including administration, lower and senior management
  • Pipeline reporting and proactive pipeline management

Competencies 

  • Values Driven
  • Optimistic
  • Learns on the Fly
  • Resilient
  • Instils Trust
  • People Savvy
  • Drives Results
  • Problem Solver

Education and Experience 

  • Matric 
  • Experience with working with Broker Consultants.
  • Knowledge of MS Office (Excel, Word, Power Point) 
  • NQF 5/120 Credits
  • RE5
  • Sound medical scheme knowledge
  • Previous CRM experience
     

Interested in this role?

You'll apply on Discovery's own site before 10 December 2026. Put your most relevant experience at the top of your CV first.

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Job details
Job TypeFull-time
LocationJohannesburg, Gauteng
CategoryCustomer Service & Call Centre
Posted10 November 2026
Closing Date10 December 2026
Discovery
Johannesburg, Gauteng

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