Beauty Consultant

Are you passionate about beauty and skincare? Medirite Plus Protea Heights is looking for a dedicated Beauty Consultant with a strong interest in the retail beauty industry to join our team and provide expert advice on beauty and wellness products. The successful candidate will be responsible for advising customers on beauty, skincare, and wellness products, assisting with product selection and pricing enquiries, promoting and selling beauty products, and delivering exceptional customer service. The role also requires building positive customer relationships and ensuring an engaging shopping experience for all customers. This is an exciting opportunity for an individual who is passionate about beauty, customer service, and sales and is looking to grow their career in a dynamic retail environment.

Location - Town or City

About the role

Are you passionate about beauty and skincare? Medirite Plus Protea Heights is looking for a dedicated Beauty Consultant with a strong interest in the retail beauty industry to join our team and provide expert advice on beauty and wellness products. The successful candidate will be responsible for advising customers on beauty, skincare, and wellness products, assisting with product selection and pricing enquiries, promoting and selling beauty products, and delivering exceptional customer service. The role also requires building positive customer relationships and ensuring an engaging shopping experience for all customers. This is an exciting opportunity for an individual who is passionate about beauty, customer service, and sales and is looking to grow their career in a dynamic retail environment.

What you'll do

You'll be required to:

• Maintain efficient operations, stock management, and shrink control in the beauty department while upholding housekeeping and administrative standards.
• Giving product demonstrations and helping customers find products that meet their needs.
• Identify customer needs and recommend cosmetics and skin care products based on their preferences.
• Drive and maximize beauty department sales through promotions, cross-selling, and up-selling beauty products.
• Ensure proper presentation of products on shelves.
• Explain to customers how to use products they’re interested in buying.
• Keep up to date on all beauty products, ranges, trends, promotions, and events in order to provide accurate information to customers at all times.
• Ensure and maintain high levels of customer satisfaction by providing excellent customer service by means of sales, merchandising, and stock control of products.
• Handle customer queries and escalate where necessary to management.
• If required, assist with any ad hoc duties, excluding dispensary.

What you bring

Qualification:

• Grade 12 qualification
• Professional certification in Beauty Therapy and Makeup or any other relevant course. Certifications in cosmetology will be an added benefit.

Experience:

• Proven experience working within a beauty and skincare environment in a similar role.
• At least 5 months of point of sale / till point experience within a retail environment.