Barista/ Waiter

Faircape Restaurant and Catering, part of Faircape Life retirement villages, operates across six prime locations in the Western Cape, providing quality dining services to village residents and patients in the onsite healthcare centres.

We are seeking a professional, well-presented and customer-focused Barista / Waiter to join our team at Noordhoek Manor in Noordhoek, Cape Town.

The successful candidate will be passionate about hospitality, committed to delivering exceptional customer service and experienced in preparing and serving high-quality coffee beverages while maintaining excellent restaurant service standards. The ideal candidate will possess strong barista skills, a positive attitude and the ability to create a welcoming dining experience for residents and guests.

Why Join Us?

At Faircape, we value our team and offer fantastic benefits, including:

• Quarterly performance bonuses
• Long service leave
• Discounts on our high-speed ISP packages (after probation)

Key Responsibilities

• Prepare and serve high-quality coffee beverages, maintain coffee equipment and provide residents with beverage recommendations.
• Serve food and beverages in accordance with established service standards while maintaining a professional and courteous demeanour.
• Possess thorough knowledge of all menu items to confidently recommend or explain options to residents.
• Practise excellent customer relations, accommodate resident needs, handle complaints professionally and support the team in delivering a seamless dining and beverage experience.
• Set tables according to established standards, ensuring all items used are clean, undamaged and in good repair.
• Change table linen as required and ensure dirty or damaged linen is counted and exchanged for clean, usable items.
• Clean and refill cruet and condiment sets.
• Maintain designated areas to meet required hygiene and cleanliness standards.
• Ensure accurate billing of orders and report any discrepancies or errors to management.
• Assist with daily, weekly and monthly stock audits, maintain adequate stock levels, replenish bar inventory and supplies, and report any variances, shortages, breakages or low-stock items to management.
• Maintain high standards of personal hygiene, grooming and professional appearance.
• Adhere to all health, safety, food hygiene and company policies and procedures.
• Be willing to assist outside of normal working hours with private functions and special events as required.

Experience and Knowledge

• Proven experience as a Waiter.
• Strong Barista experience is essential.
• Knowledge of serving etiquette and basic wine knowledge.

Skills and Attributes

• Excellent interpersonal and communication skills.
• Demonstrates a sense of urgency.
• Ability to provide outstanding service and create a welcoming atmosphere for guests.
• Capability to work effectively within a team to achieve common goals and ensure seamless service.
• Focuses on achieving excellence and maintaining high-quality standards.
• Professional, well-groomed and well-presented appearance.

Specific Requirements

• Clear health record.
• Clear criminal record.
• Clear credit record.
• Contactable references.

Remuneration

Faircape offers a competitive salary. The salary will be dependent on experience, qualifications, skills and attributes.

Your total package includes a set basic salary, as well as provision for Sunday pay (at time and a half), public holiday pay (at double time), and quarterly performance bonuses paid every three months after successful probation.

Working Hours

You will be required to work 16.25 shifts per month.

Normal working days are Mondays to Sundays from 07h00 to 19h00, according to the roster.

Please Note

Your application will only be considered should you complete the following:

1. One-way online interview – The link will automatically be sent once you submit your online application. The interview may be completed at your own convenience and will be reviewed by the team.

2. Written references are compulsory, and applications submitted without these will not be considered.

Should you not receive a response within 2 weeks of applying, please consider your application unsuccessful.