AVBOB: Senior Admin Clerk

at AVBOB Mutual Assurance Society
Location East London, South Africa
Date Posted September 29, 2021
Category Administration
Job Type Full-time

Description

Company AVBOB Reference # 705SNCL024 Published 21/09/2021 Contract Type Permanent Salary Market Related Location East London, Eastern Cape, South Africa Introduction
GENERAL RESPONSIBILITES:Deliver excellent customer services to clients and making sure that we work efficiently, effectively and accurately, including processing daily requests within agreed time standards. The Senior Clerk will be able to assist walk-in clients with enquiries on existing policies, policy payments, new policies and arranging funerals:

Senior Admin Clerk – B5

Job Functions Administration Industries Admin, Office & Support Specification
RESPONSIBILITIES INCLUDE:Financial and Administrative Tasks
Handling of Petty Cash
Handle all fraud allegations/complaints
Monthly and weekly statistics report writing
Attend to administrative tasks as and when requested to do so by the Department Head
System Maintenance
Reports and Statistics
Risk Management
Cash Claims
Funeral Arrangements
New Policies

Requirements
QUALIFICATIONS REQUIRED FOR THE POSITION:Matric (Grade 12)
: Category B FAIS Accredited
 Clear ITC credit record
 Clear criminal record
Where the consultant is not yet accredited, they need to be working under supervision with the
appropriate

EXPERIENCE REQUIRED FOR THE POSITION:

Marketing experience
Computer literate and must be able to work under pressure
Good communication skills (English and two African languages)
Should be client friendly and service orientated
Listening and problem solving skills
1-2 Years life assurance, preferably in policy maintenance/client services environment
1-2 Years administrative experience
AVBOB Production system will be an advantage

Job Closing Date 28/09/2021