Property Administration:
- Provide daily administrative support to the Property Manager.
- Maintain accurate property, tenant, and supplier records.
- Prepare correspondence, notices, reports, and other property-related documentation.
- Maintain organized filing systems and ensure all property documentation is up to date.
- Assist with lease administration, renewals, and amendments.
- Assist with the preparation of monthly property reports.
Tenant & Client Liaison:
- Act as a point of contact for tenants and property owners.
- Handle tenant queries and complaints professionally and efficiently.
- Follow up on outstanding tenant issues.
- Communicate with tenants regarding maintenance, inspections, and other property-related matters.
- Assist the Property Manager in maintaining positive landlord/tenant relationships.
Maintenance & Contractors:
- Log and coordinate maintenance requests.
- Liaise with contractors, suppliers, and service providers.
- Obtain quotations where required.
- Follow up on outstanding maintenance work.
- Ensure completed work is properly documented and reported to the Property Manager.
- Assist with routine property inspections.
Financial & Rental Administration:
- Assist with rental administration and follow up on outstanding payments.
- Process invoices and supplier documentation.
- Assist with reconciliations and financial queries.
- Monitor tenant accounts and escalate arrears to the Property Manager.
- Assist with the preparation of financial reports.
Leasing & Property Marketing:
- Assist with advertising vacant properties.
- Respond to enquiries from prospective tenants.
- Arrange property viewings.
- Assist with tenant applications and related documentation.
- Assist with lease renewals and new tenant onboarding.