Assistant General Manager

Wild Dreams Hospitality
Cape Town, Western Cape
Full-time
Posted 3 hours ago
Full-time Customer Service & Call Centre
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Job Description


SUMMARY:
A well-loved artisan bakery is opening its newest store on the Atlantic Seaboard and is seeking a driven, hands-on ASSISTANT GENERAL MANAGER to help launch the doors and lead the floor.

POSITION INFO:
This role suits an experienced bakery, café or food retail manager who thrives in a busy, high-volume setting and is ready to help build a new team from day one. Core Criteria: Minimum 3 years' management experience in a bakery, café, restaurant or food retail environment Proven track record of running daily operations and leading a team Previous experience in a store opening or new team set-up (advantageous) Strong stock control, ordering and cash-up skills Confident with POS systems and daily reporting Excellent customer service standards and a calm approach under pressure Flexible and available for early mornings, weekends and public holidays Able to start immediately Core Responsibilities: Assist the General Manager with the day-to-day running of the store Lead, train and motivate the front-of-house and counter team Oversee opening and closing procedures Manage stock, ordering, wastage and supplier deliveries Maintain product quality, presentation and food safety standards Handle cash-ups, daily sales reports and till controls Resolve customer queries and complaints professionally Draw up staff rosters and manage attendance Support the pre-opening set-up and the first weeks of trading Salary of R22,000 to R23,000 per month Opportunity to be part of a new store launch from the start Immediate start, with the store opening on 2 December

Interested in this role?

You'll apply on Wild Dreams Hospitality's own site before 31 December 2026. Put your most relevant experience at the top of your CV first.

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Job details
Job TypeFull-time
LocationCape Town, Western Cape
CategoryCustomer Service & Call Centre
Posted13 November 2026
Closing Date31 December 2026
Wild Dreams Hospitality
Cape Town, Western Cape

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