Applications Engineer - P3

The Role:

• To increase the share of customer spend and deliver superior customer value by defining and optimizing customer specific solutions in collaboration with the customer.

Key Responsibilities:

• Propose solutions to customer and assist with customer planning for implementing and or integration of individual products into mining applications
• Provide inputs to Product Support Managers and Sales Support Managers (in Product Areas) on customers’ needs not met by current offering in order to try
• Ensure the proposed mining method encompasses as much of Sandvik offering as possible
• Ensure that mine feasibility studies are based on Sandvik solutions through building strong working relationships with Mining Contractors, Mining Consultants and Mining Houses
• Develop complete sales proposals for major mining projects, concentrating specifically on capital and operating cost prediction
• Maintain an up-to-date basic portfolio of competitor information including equipment specifications, market activities and market share
• Support sales of new equipment and upgrades to existing equipment with justifications to mining operations using TCO models
• Provide all necessary product information that may be required to support of sales
• Perform mine application and equipment utilization studies
• Support application-engineering efforts with routine productivity simulations
• Capture, update and maintain CRM and relevant Sandvik software platforms (Aurora)
• Competitor analysis & Needs analysis
• Work with customers (Mining Engineer, Consultants, Design Engineer, etc.) to understand mine performance and identify opportunities to improve productivity and safety.
• Provide site visit reports
• Financial and budgetary Reviews & reports
• Identify & implement procedural change
• Manage and institute performance recommendations
• Continuous needs analysis (internal & external)
• Manage invoices of all costs as per contract

Profile required:

• Grade 12 / Equivalent qualification
• Degree in business management / Engineering
• Certificate of competence (Mine Manager) - advantageous
• English proficiency
• Experience in Sales and Marketing (5 years)
• Experience in Account Management
• Experience in mining applications (specifically mechanised mining)