Admission Clerk

• A vacancy exists for an Admission Clerk based at Life Fourways Hospital, reporting to the Admission Supervisor, Nelly Malinga. The successful candidates will be responsible for the effective running of the administration unit, and will be required to be a part of a professional team that is continuously striving for the highest standards of quality in healthcare in a high – tech environment.

Critical Outputs

• Manage the information desk.
• Maintain a well-run, professional and patient focused admission environment.
• Manage the accuracy of the admission process and the prevention of potential risk factors.
• Synergy and teamwork – working closely with credit controllers, case manager’s reception staff and doctors.
• Liaising with medical aids to obtain authorization for admission
• Manage the risk for the hospital by adhering to all related protocols.
• Ensure quality care to all patients is maintained.
• Operating switchboard
• Handling money and receipting
• Collection of co-payments, private fees when applicable as well as related documentation
• Performing general administration duties involved in the preadmission of patients
• A&E billing and submission of accounts
• Assist with the confirmations process when required
• Working Knowledge of COID funder rules
• Carry out admission and receptionist duties for the hospital
• Performing administrative duties involved in the admission of patients
• Admitting patients onto the Impilo system
• Assist with Daily banking and the handling of monies
• Liaising with the medical aids to obtain authorization for admission
• Working 12 hour shifts- Day and Night Shift
• Adhering to the protocols of the hospital and company
• Adhering to the procedures of the department
• Assist with other tasks as assigned by the Line manager

Requirements

• Grade 12 or Level 4 equivalent qualification.
• Knowledge of Imeds and Impilo advantageous.
• Excellent oral and written communication skills.
• An enthusiastic, motivated, punctual & well organised individual with initiative and ability to handle pressure.
• Must be able to work shifts (day or night) and overtime as required.
• Must be customer service oriented.
• Own or reliable transport due to the nature of shift work
• Excellent communication and interpersonal skills are a prerequisite.
• Teamwork essential
• Prior knowledge and experience of admissions and medical terminology would be advantageous.
• Understanding of the private healthcare industry, its challenges and role players would be an advantage.
• Previous clerical experience to meet the critical outputs
• Sound knowledge of Microsoft Office Suite Skills.
• Professional appearance.

Competencies

• Problem-solving, analysis and judgement
• Resilience
• Engaging diversity
• Verbal & written communication and presentation
• Influencing
• Drive & energy
• Excellence orientation
• Ethical behaviour
• Building relationships
• Customer responsiveness
• Organisational awareness

Deadline:7th October,2026