Administrator

Main Responsibilities:

• Manage administrative and stock control processes before, during, and after vehicle auctions to ensure operational efficiency.
• Ensure all vehicle check-in and release procedures are accurately followed in line with company processes.
• Maintain and update daily records of vehicles received on site and released.
• Conduct bi-weekly vehicle stock counts and report discrepancies to management.
• Tag and manage vehicle keys, ensuring correct key numbering and tracking.
• Allocate unassigned vehicle stock to the appropriate insurance companies.
• Respond promptly and professionally to email queries from internal and external stakeholders.
• Update vehicle locations for inter-branch transfers and contact clients regarding sold vehicles.
• Assist clients with the collection of personal belongings from sold or auctioned vehicles.
• Provide administrative support to assessors and investigators as required.
• Perform additional administrative and operational duties as assigned by management

Requirements:

• 2 years working experience
• Matric
• Customer service experience, ideally in motor or insurance industry
• Microsoft suite - intermediate Salesforce would be beneficial