What You Will Do:
Invoice Processing:
- Generate and send invoices to customers.
Payment Collection:
- Monitor customer account details for non-payments, delayed payments, and other irregularities. Follow up on, collect, and coordinate with accounting to allocate payments.
Customer Service (Internal & External):
- Respond to customer inquiries, resolve invoice discrepancies, and maintain customer & internal stakeholder relationships.
Cash Forecasting:
- Analyze customer payment trends and develop a strategy to accurately forecast incoming cash flow.
Reporting:
- Prepare monthly financial and management reports related to accounts receivable.
Record Keeping:
- Maintain accounts receivable customer files and records.
Compliance:
- Ensure compliance with relevant laws and internal policies.