Academic Support Advisor (Johannesburg Campus)

Job Description

• SACAP (The South African College of Applied Psychology) is the leading independent provider of accredited Psychology, Counselling, Human Resource Management, Business Management and Social Work qualifications, with all courses grounded in psychology. We have campuses in Cape Town, Durban, Johannesburg, Pretoria and Online.
• SACAP is looking to permanently employ an Academic Support Advisor for our Johannesburg Campus.
• The Academic Support Advisor plays a pivotal role in providing a full range of academic support and development services to ensure students are empowered to realize their academic success.
• This position is responsible for helping students succeed academically by offering guidance on study planning, study and coping strategies and interventions, and academic resources. The role will also connect students’ academic interests with their personal and career ambitions.
• The Academic Support Advisor is also tasked with monitoring student progress, intervention, and retention of at-risk students.

• Strong leadership and management skills, with the ability to motivate and inspire others.
• Excellent communication, interpersonal and conflict resolution skills, with the ability to work effectively with a wide range of stakeholders.
• Strong analytical and problem-solving skills, with the ability to think strategically and make sound decisions.
• Excellent organisational and documentation skills.
• Demonstrated commitment to diversity, equity, and inclusion

• A minimum of an Honours Degree qualification in the discipline of Counselling, Psychology, Coaching, Business Management, Leadership; or at least 5-years’ experience in a cognate field with high academic results
• Advanced computer literacy skills, including online systems
• 2 years of full-time experience, preferably within the field of Higher Education.

• Empathic but policy driven
• Self-motivated and holds themselves to a standard of excellence when completing tasks
• Displays high integrity in all situations
• Is diplomatic, professional, and person-centered in their interactions
• Manage stress well and can work under pressure
• Ability to work independently and as part of a team, with the flexibility to adapt to changing circumstances
• The role reports directly to the Academic Support Manager and works closely with all student-facing teams. 

Operating Hours:

This is a full-time position operating from Mondays to Fridays*:

• Monday to Thursday: 08:30 – 17:00
• Friday: 08:30 – 16:00

Closing Date 23 October 2026