ABSA Bank Jobs – Sales team leader

  • Full Time
  • Roodepoort, Gauteng, SA

Absa Group Limited

Job Description:

Coordinate day-to-day team of knowledge workers, i.e. work with team, are not accountable for management in terms of: people, process, technology, budget. Contribute to managerial decision making.

Job Responsibilities:

  • Coach, mentor and manage team members toward driving business objectives and ensuring colleague development
  • Allocate duties to team members in order to achieve operational targets including prioritisation and work schedules |
  • Provide reporting of inbound and outbound calls and maintain standard reporting templates against relevant requirements
  • Ensure that the Agent Sales follow the sales process by monitoring their telephone conversations and underwriting rules. Address all non-adherence directly with the individual concerned by putting corrective measures, as coaching in place.
  • Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards

Job Requirements:

  • Higher Diplomas: Business, Commerce and Management Studies (Required)

Job Details:

Company: Absa Group Limited

Job Category: Finance & Insurance

Vacancy Type: Full Time

Job Location: Roodepoort, Gauteng, SA

Application Deadline: N/A

Apply Here