SUMMARY:
ESSENTIAL SKILLS:
POSITION INFO:
ROLE & RESPONSIBILITIES: 1st & 2nd level support for incidents (troubleshooting and resolving) for BW Platform as per defined SLAs for the following technologies: BWonHANA BW4\/HANA HANA SAP Portal Raise and lead PM (Problem Management) tickets as identified for BW Platform as per defined SLAs Proactively propose solutions to improve the support of (new) business processes Action and coordinate CM (Change Management) tasks and tickets as required for BW Platform Reporting of ITSM KPIs to upper management Create and update management and technical documents in Confluence Standby, shift work and public holiday work required from time to time Support with Go Live preparation and support during Go Live (could be on weekends, late evenings) Coordinate and Support SAP Basis team with issues and during upgrades Coordinate with Application teams, interface partners, support teams and other module consultants Monitoring & Analysing BW System Performance Creation of ODP, RFC, SDA, SDI, File and DB connections for source systems Monitoring and checking the whole BW environment including process chain monitoring Understanding of BW Modelling techniques Implementing of SAP Notes and Importing of Transports Planning and coordination for system downtime during maintenance windows Test management including but not limited to: Participation in Test Analysis and Testing activities as per XRAY functionality Conduct basic BW testing after any system upgrade Preparation of testing documents and perform internal testing for change requests Integration testing with other modules Performing regression testing Preparation of test cases Documenting known errors and resolutions in the solution database Creating pertinent system design, technical and functional documentation Preparing User \/ How-to Manuals and conducting training to other Team Members Exploration and documentation for new BW functionality and tools Development, Debugging and testing of complex ABAP programs Enjoys trouble shooting and performance investigations QUALIFICATIONS\/EXPERIENCE: 5+ years' experience working with various user applications 5+ years' experience in SAP BW 5+ years' experience in query building in SAP BW using BEX, AFO & Eclipse 5+ years' experience in Conducting Unit tests and Integration tests 5+ years' ABAP development experience 5+ years' experience in BW Operations 5+ years' experience in HANA development Submit your CV to: and Subject line Role title
You'll apply on Imizizi's own site before 31 October 2026. Put your most relevant experience at the top of your CV first.
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