Four Seasons is seeking a Customer Service Planner to join our Animal Feed Business Unit that is falling apart of the Sugar & Milling Division. The role will be based in Pietermaritzburg and report to the Mill Manager. Please refer to the minimum requirements, duties, and responsibilities below for further information.
Minimum Requirements
- At least 3 years’ experience within a customer’s services planning environment – Essential
- Diploma or Degree preferably in Logistics or Planning Management – Not essential
- SAP experience – Advantageous
- MTECH experience – Advantageous
- Knowledge and experience in commercial poultry farming and feed production
- Ability to liaise with warehousing and transport provider
Responsibilities
Maintains Customer Service through demand vs capacity planning by:
- Checking meal, pellet and crumble order and delivery tons are not higher than factory and fleet capacity.
- Rearranges orders if factory or fleet capacity has been exceeded and alert Feed Mill Manager.
- Planning production program with the Production Team according to customers deliver schedule request to ensure optimal production and efficient service to our customers (longest runs, reduce downtime, OTIF, etc)
- Communicates constantly with Production and Delivery team on production and delivery plan changes
Builds relationships with customers by providing customer accurate information regarding orders, deliveries and any unforeseen circumstances that might delay order or delivery of feed to ensure customer service.
Company
Four Seasons
Salary Range
R 19 000 negotiable based on experience
Apply Online
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#Food Services